You can contact the BAA as follows:
PO Box 319 Mortdale NSW 2223
Email: [email protected]
Personal Information means any information that is identifiable to you. We collect the following types of personal information:
• Email Address
• Telephone number
• Any other information that you choose to provide.
Collecting Personal Information
We only collect personal information directly from people who visit the Web Site if you submit an online inquiry. We do not solicit information from third parties, nor do we otherwise collect personal information through the Web Site.
Data Collection: Web-browser cookies and Website Analytics
You may prefer to disable cookies on this Web Site through your browser however, if you do, you may lose some of the functionality in the Web Site.
We cannot remotely delete cookies off a user’s computer. By default, our website (WordPress) will expire cookies after a 48 hour period or after a 2 week period if “remember me” is checked as part of the user login. If you have concerns about cookies, you can manually delete them from your internet browser settings.
We also use Google Analytics on the Site. We do not pass any personally identifiable information to Google Analytics, however the data collected through this function may be combined with other information which may be identifiable to you. You can find out more about Google Analytics here: https://policies.google.com/technologies/partner-sites.
Using Personal Information
We use your personal information to answer your online inquiry. We may contact you on the email address or phone number that you provide, to address your query. We also use data as described above.
“Sensitive Information” refers to personal information that has increased sensitivity such as information that relates to a person’s health or religious beliefs. We do not require visitors to the Web Site to submit sensitive information, and we recommend that you exercise caution when transmitting sensitive information through electronic means.
Disclosure of Personal Information
When you submit an online inquiry, it will be available to administrators of the BAA Web Site. One of our team will contact you, or we may direct your inquiry to a BAA Member in order to assist with your inquiry. We do not otherwise disclose personal information to third parties without a user’s consent. The BAA also does not disclose information to any third parties based outside of Australia
Dealing with us anonymously or using pseudonyms
You can use the Web Site anonymously or make your inquiry using pseudonyms. We may however be limited in the assistance we can provide you.
The BAA keeps your information secure, as long as is required to provide our service to you, and as required by law or for other legitimate business purposes including handling your queries and enforcing our terms. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, disclosure or destruction of personal information collected through the Web Site. We cannot guarantee the security of information transmitted through the internet is impenetrable.
Links to other Websites
Our Site contains links to third party websites. Once you leave this Site, we have no control over how your personal information or data is dealt with. You should read the Privacy Policies of any third-party websites that you visit to understand how your personal information is being used.
Accessing and Updating your Information
We only keep personal information obtained through the website if it is necessary to do so. However, you may contact the BAA office on 1300 780 638 or email [email protected] to request access to any personal information or to make changes to your personal information.
Your Legal Rights – European Citizens
European Union Citizens have particular rights under the General Data Protection Regulation (GDPR). These include the right to:
- access your data held by us.
- rectify any data held by us.
- request us to erase your data.
- ask us to stop processing your data.
- ask us to send your data to another Data Controller.
These requests, and any complaints about how we have handled your data should be made in writing to [email protected]. We will respond to your concerns within 30 days.
EU citizens also have the right to lodge a complaint with the supervisory authority in the EU Member State where you reside, work, or in the pace where your privacy has allegedly been infringed. The BAA does not have an establishment in the EU. If you suffer damage as a result of our breach of the GDPR, you have the right to claim compensation through the courts in the Member State where you habitually reside. We are not required to pay compensation if the BAA was not responsible for the event that caused the damage.
If you have concerns about how the BAA has dealt with your personal information, you should contact the BAA Office on 1300 780 638 or email [email protected] We will endeavour to respond within 28 days.